Privacy policy

Privacy Policy for Vintage Box Official

Contact Information

If you have questions about this Privacy Policy, need more information about our privacy practices, or wish to make a complaint, contact us at it@itrabelsi.com.

Collecting Personal Information

When you visit our website, we collect certain information to operate our store, fulfill orders, and improve your shopping experience.

Device information
We use cookies, log files, web beacons, tags, and pixels to collect information such as your browser version, IP address, time zone, cookie information, products you view, search terms, and how you interact with our website. We use this information to help operate and improve the site. This information is shared with Shopify as our service provider.

Order information
When you place an order, we collect information needed to process payment, arrange shipping, provide customer support, and fulfill your purchase. This may include your name, billing and shipping addresses, payment information, email address, and phone number.

How We Use Personal Information

We use personal information to provide and improve our services, process payments, fulfill orders, arrange shipping, provide customer support, and communicate with you about products, services, and offers.

Sharing Personal Information

We share personal information with service providers that help us operate our business and fulfill our services, including Shopify. We may also disclose information when required by law, in response to lawful requests, or to protect our rights.

Advertising and Analytics

We use Google Analytics and may share information about your use of our website and your interactions with it with our advertising partners. We use personal information for advertising and marketing communications. You can manage advertising preferences through the relevant advertising platforms.

SMS Marketing and Cart Reminders

We may use your information to send SMS messages about orders, abandoned carts, offers, and review requests. Cookies may be used to identify items in your shopping cart, including abandoned checkouts, so that cart reminder messages can be sent.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at it@itrabelsi.com so we can review the request.

Legal Basis for Processing

For residents of the European Economic Area (EEA), we process personal information based on consent, performance of a contract, legal obligations, vital interests, tasks carried out in the public interest, and legitimate interests, as applicable.

Data Retention

We retain personal information for our records unless you request its deletion. See the “Your Rights” section below for information about requesting access to or deletion of your personal information.

Automated Decision-Making

We do not engage in automated decision-making that has legal effects. Shopify uses limited automated decision-making to help prevent fraud.

Your Rights

Depending on where you live, you may have the right to access, correct, update, transfer, or request deletion of your personal information. EEA residents may exercise applicable rights under the GDPR. California residents may exercise applicable rights under the CCPA. To make a request, contact us at it@itrabelsi.com.

International Data Transfers

Your personal information may be processed in Ireland and transferred outside Europe, including to Canada and the United States. We state that these transfers are handled in compliance with the GDPR. For more information, see Shopify’s GDPR Whitepaper.

Cookies and Do Not Track

We use cookies to support and improve your browsing experience. You can manage cookies through your browser settings, though doing so may affect how the website works. We do not change our data-collection practices in response to “Do Not Track” signals.

Complaints

If you have a privacy concern or wish to make a complaint, contact us at it@itrabelsi.com. If you are not satisfied with our response, you may contact your local data protection authority.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons. Any updated version will be posted on this page.